privacy policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on the Site, update the "Last updated" date, and take any other steps required by applicable law.

To provide the Services, we collect (and have collected over the past 12 months) personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to communicate with you, improve the Services, comply with legal obligations, enforce our terms of service, and protect our rights and those of our users.

The term "personal information" refers to information that identifies, relates to, describes, or can be associated with you. Below are the categories of information we collect:

Information you provide directly:

• Contact details: Name, address, phone number, and email address.
• Order information: Name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information: Username, password, security questions, and other information used for account security purposes.
• Customer support: Information you choose to include in your communications with us (for example, via a contact form).

Information about your usage (Usage Data):

We may automatically collect certain information about your interaction with the Services through cookies, pixels, and similar technologies ("Cookies"). This data includes:

• Device and browser information.
• Network connection details and IP address.
• Data on how you access and interact with our Site.

Information from third parties:

We may obtain information about you through third parties, such as:

• Technology partners: Shopify, which hosts our online store.
• Payment providers: To collect the information needed to process your payments.
• Analytics services: To understand how users interact with our Site.

• Providing products and services: Processing your orders, managing your accounts, arranging shipping, and facilitating returns/exchanges.
• Marketing and advertising: Sending promotional communications, personalizing advertising, and improving your user experience.
• Security and fraud prevention: Detecting, investigating, or taking action against fraudulent or illegal activity.
• Service improvement: Providing customer support and optimizing our Services.

Like many websites, we use Cookies to:

• Improve our Services and remember your preferences.
• Carry out statistical analysis.
• Display personalized advertising.

You can manage your Cookie preferences through your browser settings. However, blocking Cookies may affect certain features of the Site.

We may share your personal information in the following cases:

• With service providers (e.g. Shopify, FedEx, payment processors).
• With business and marketing partners for advertising purposes.
• To comply with legal obligations or protect our rights.

We implement security measures to protect your information. However, no method of transmission or storage is 100% secure. We retain your information for as long as necessary to provide the Services or comply with our legal obligations.

Depending on your location (particularly in the EU under GDPR), you may have the following rights:

• Access: Request access to the personal information we hold about you.
• Deletion: Request deletion of your personal information.
• Correction: Request correction of inaccurate information.
• Objection / Opt-out: Object to marketing communications or the sale of your data.
• Withdrawal of consent: Withdraw your consent to data processing at any time.

To exercise these rights, please contact us using the details below.

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

• Email: bwengineeringparis@gmail.com
• Address: 7 Place de l'Hôtel de ville, Aulnay-sous-Bois, 93600, France.